Terms and Conditions

We understand and agree with the following terms & conditions when booking with Brisbane VIP Limousines. To ensure that the image of the work we are seen to do is of the highest possible standard (not to mention the condition of our vehicles) it is necessary to stipulate:

Maximum Carrying Capacity

4 Passenger vehicles - 3 passengers in the rear,1passenger in the front
7 Passenger vehicles - 6 passengers in the rear, 1 passenger in the front
9 Passenger vehicles - 8 passengers in the rear, 1 passenger in the front
11 Passenger vehicles - 10 passengers in the rear,1 passenger in the front
13 Passenger vehicles – 12 passengers in the rear,1 passenger in the front
14 Passenger vehicles - 14 passengers in the rear

Seat Belts are to be worn
NO SMOKING OR VAPING IN VEHICLES

1. We agree to pay the balance due as indicated or make other arrangements prior to our agreed settlement date
2. We agree that cancellation of this booking will result in the forfeiture of our security deposit and/or part payment. The security deposit is the part payment of the total booking fee. If paid in full by the due date and cancelled after the due date, Brisbane VIP Limousines will retain the full amount - due to locking out other potential bookings that may have been available to the company prior
3. We agree to adhere to our start and finish times and accept that any over time will be charged for each 15 minutes (or part thereof ) that we delay the hire company outside of those times, along with any work Brisbane VIP Limousines is unable to attend due to the delay.
4. Overtime will be charged for each 15min. Please ask for rates if any concerns.
5. Brisbane V.I.P Limousines will not charge the client extra whist hired with the experience of heavy traffic delays or accidents
6. Brisbane V.I.P Limousines will not accept any responsibility for lateness caused by the client.
7. Brisbane V.I.P Limousines will not be held accountable for heavy traffic or accidents causing a pick up delay of a booked hire.
8. All deposits are due by specified dated to secure vehicles, unless prior arrangements have been made.
9. Credit card facilities are available for immediate phone bookings to secure vehicles (If this Payment method is used a 0% for visa master card, amex 3.5% surcharge will be incurred).
10. Breakage of glasses will be charged at $5.00 per glass.
11. Drivers are under strict instructions to stop and not proceed if they believe any person is not in a fit state to travel (inclusive of unruly behaviour and mess made). Customers have a responsibility to keep themselves in reasonable condition whilst travelling in our vehicle. If anyone is highly intoxicated they will not be permitted to travel in our vehicle. Average cost to sanitize the interior of the vehicles is $400.00, depending on the extent of the damage, plus payment by the end of the hire. If the vehicle cannot proceed its service because of damages or someone has been sick in the car, the person who booked the car is liable to compensate for loss of income until the vehicle can be used again.
12. All one-hour as directed bookings can allow more than 1 pick-up point. Be sure to allow enough time for “happy snaps” at each location.. If you wish to allow for a more relaxing time it may pay to book an extra 30 minutes.
13. For inclusive fare. After complimentary drinks are consumed you may purchase extra from your chauffeur
14. Brisbane V.I.P Limousines shall not be responsible to any person or persons, company or Syndicate for injuries and are absolved from all liability.